After Sales Service

After Sales Service is an obsession with Wilsons & CO. – so much so that we are eager to extend After Sales Service whether or not we you purchased the item from us; the only condition is that it be a brand we carry.

To back our claims of exemplary After Sales Service, we maintain an adequate workforce of certified watch technicians and repair technician; a fully equipped, state-of-the-art repair lab; steady stocks of spare parts; and standing arrangements with principal brands so that we can send them the rare service request we cannot handle.

Personalization Service

We fully appreciate that you hold specialty items that you purchase from us very close to your heart. To make your purchases more fulfilling, we have made arrangements for you to have any item personalized. Embossing or engraving? Your name or of a loved one to whom the item will be presented? Or probably just a symbol or a term of endearment? Whatever you fancy, we can inscribe.